Get in touch
Support tickets are the fastest route — they arrive with your account context attached.
Support
Questions about an order, a payment or your account. Open a ticket from your dashboard and we will reply by email.
Report abuse
If an SMSPVO number has been used against you or your platform, tell us. Include the number, the approximate time and what happened.
We investigate every report and close accounts that breach our acceptable use policy.
Before you contact us about a failed verification
If no SMS arrived, you do not need to ask for a refund — the activation expires on its own and your wallet is credited automatically. Check your transactions first; the refund is usually already there.
Developer questions
API behaviour, error codes and rate limits are documented in the developer guide and the API reference. If something there is wrong or missing, open a ticket in the “API and integrations” category.